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Safe Gaming

At hi98 Responsible Gaming — Keep the fun within limits

Gaming is for fun, not stress. hi98 believes every player has the right to enjoy gaming safely and responsibly. We're here for you — from setting limits to seeking help.

18+ Only 24/7 Support Self-Exclusion Budget Control
18+
Age Restriction
Strictly Enforced
24/7
Support Team
Always Ready
5+
Safety Tools
Free
Instant
Self-Exclusion
Can Be Activated
Our Philosophy

Responsible Play Means Play Smart

At hi98, we believe gaming should be a form of entertainment — not a solution to life's problems. Responsible play means staying aware of your limits, sticking to a budget, and keeping gaming a healthy part of your life.

Online gaming is growing rapidly in Bangladesh. In this environment, hi98 is committed to fostering a culture of responsible play. Our platform offers multiple safety tools to help you enjoy gaming mindfully.

Keep in mind: Responsible play isn't just about playing less — it means playing smart, knowing your limits, and keeping gaming a source of enjoyment.

Recognize the Signs of Gaming Addiction

Gaming addiction often develops gradually and can be hard to recognize in yourself. If you or someone close to you shows any of the signs below, take action right away. The first step toward responsible play at hi98 is an honest self-assessment.

When gaming shifts from something enjoyable to something compulsive, when you feel the urge to bet more to chase losses, or when you start taking time away from family and work for gaming — that's when you need to be alert. hi98 wants you to always stay in control.

Why Budget Control Matters

Financial awareness is the most important part of responsible play. Before making a deposit on hi98, decide for yourself how much you can afford to spend — and never go beyond that limit. Money set aside for essentials like food, rent, or medical care should never be used for gaming.

Gaming should always come from your "entertainment budget" — money you can afford to lose without it affecting your daily life. Keeping that mindset is what makes gaming genuinely enjoyable.

Caution: Chasing losses — placing bigger and bigger bets trying to recover lost money — is one of the most dangerous habits in gaming and one of the most common signs of addiction.

Time Management

Time awareness is another key part of responsible play. Before you start gaming on hi98, set a specific time limit. Make sure you leave enough time for family, friends, work, and your health. Gaming late into the night for long stretches is harmful to both your physical and mental well-being.

Decide in advance how many hours you will spend gaming each day or week, and stick to that limit. If needed, use hi98's Session Time Limit feature, which will automatically alert you when your set time is up.

hi98's Commitment: We work for the well-being and happiness of every player. All our responsible gaming tools are completely free and available at any time.

The Role of Family & Loved Ones

Sometimes the people closest to us notice changes before we do. If a family member or friend expresses concern about your gaming habits, listen to them carefully. It's not criticism — it's care.

Hi98 recommends keeping gaming a social and healthy activity. Let your family know how much you play and how much you spend. Being open about it significantly reduces the risk of developing a gaming addiction.

Check Yourself

Ask yourself the following questions:

1

Are you spending more time or money on gaming than you planned?

2

Do you feel restless or irritable when you're not gaming?

3

Are you repeatedly trying to win back money you have lost?

4

Are you hiding your gaming from family or work?

5

Have you tried to stop gaming but keep coming back?

If you answered "Yes" to 2 or more questions, contact us today.

Need Help?

Our support team is available 24 hours a day. Reach out to us whenever you need help.

24/7 Live Chat
Instant Response
Warning Signs

Gaming Addiction Warning Signs Recognize

If you notice any of these signs in yourself or someone you know, take action without delay.

Financial Pressure

Using money set aside for essential expenses on gaming, borrowing to place bets, or secretly taking money from family.

Loss of Time Control

Spending far more time gaming than planned, or continuing to play while skipping sleep or meals.

Emotional Distress

Feeling angry, anxious, or depressed when unable to game; using gaming as an escape from problems.

Social Withdrawal

Withdrawing from family, friends, or colleagues and treating gaming as your only source of companionship.

Chasing Losses

Repeatedly placing larger bets in an attempt to recover losses, which only leads to greater harm.

Concealment

Concealing your gaming habits or spending from family and friends, and being dishonest about it.

Safety Tools

Hi98's Safe Gaming Tools

Our platform offers multiple features to help you game responsibly.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once set, it takes effect immediately.

Session Time Limit

Get automatic alerts after a set period of play. Build healthier gaming habits by avoiding long sessions.

Cooling-Off Period

If you need a short break, set a cooling-off period ranging from 24 hours to 30 days.

Self-Exclusion

For a longer break, use self-exclusion. During this period, access to your account will not be possible.

Loss Limit

Gaming stops automatically once you exceed a set loss amount. Ideal for protecting your finances.

Gaming History Report

View and review your complete gaming and financial activity at any time.

How to Do It

Self-Exclusion Activate

1
Log in to your account

Log in to your hi98 account and go to your profile settings.

2
Find the Responsible Gaming Section

Go to Settings and click on the "Responsible Gaming" section.

3
Choose a Safety Tool

Deposit limit, session limit, or self-exclusion — choose what works best for you.

4
Set a Time Limit

Decide how long or to what extent you want limits applied.

5
Confirm

Confirm your decision. Changes will take effect immediately.

Tips

Safe Gaming Top Tips

  • Set a maximum budget and time limit before you start playing.
  • Never game under the influence of alcohol or medication.
  • Stop playing when you are feeling angry or frustrated after a loss.
  • Don't treat gaming as a source of income — it's entertainment.
  • Take regular breaks and spend time on other activities.
  • Keep your family informed about your gaming habits.
  • Never game with borrowed money.
  • When you win, withdraw some of it — don't put everything back in.
  • Keep up with other hobbies and interests outside of gaming.
  • If needed, contact hi98 support right away.

Keep in mind: Asking for help is not a sign of weakness — it takes courage. hi98 is always here for you.

Common Questions

Responsible Gaming FAQs

Answers to the most frequently asked questions about hi98's responsible gaming policy.

Once your self-exclusion period ends, you can reactivate your account. During the self-exclusion period, however, you will not be able to log in or play. There is no option to cancel the period early — this is intentional, so you can take a genuine break.

Yes, reducing your deposit limit takes effect immediately. However, increasing your limit comes with a 24–48 hour waiting period. This is designed to prevent impulsive decisions and give you enough time to think it through.

Start by having an open, non-judgmental conversation with empathy. Listen without criticism. Reach out to hi98's support team — we're here to help family members too. Seek professional counselling if needed. Remember, asking for help is always the wisest choice rather than trying to handle it alone.

No, hi98 strictly enforces an 18+ policy. Age is verified at registration, and identity document verification is mandatory as part of the KYC process. If a user is identified as a minor, their account is suspended immediately. We urge parents to monitor their children's device usage.

Yes, your account balance remains completely safe during a self-exclusion or cooling-off period. You can withdraw your funds at any time once the break ends. The security of your money is hi98's highest priority.

No, all responsible gaming tools on hi98 are completely free. Deposit limits, session time limits, loss limits, cooling-off periods, and self-exclusion — none of them carry any charge. We believe safe gaming is a right, not a privilege.
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Play Responsibly, Join hi98

Hi98 is committed to your safe gaming experience. Register today and play responsibly using our suite of responsible gaming tools.

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